Employment Opportunities at Rigo Microfinance Bank Limited

Rigo Microfinance Bank Limited – We deliver unequaled financial services through well trained and friendly workforce; helping individuals meet their financial goals and supporting micro, small and medium enterprises to grow.

We are recruiting to fill the position below:

Job Position: Head, Internal Audit

Job Location: Lagos

Job Purpose

  • The bank internal auditor performs various duties, tasks, and responsibilities in assisting senior management and the board of directors in ensuring improvement in the bank’s operations

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  • Examine and evaluate the effectiveness and adequacy of the internal control systems
  • Perform review of the effectiveness and application of risk assessment methodologies and risk management procedures
  • Review financial and management information systems, including the electronic banking services and electronic information system
  • Review financial reports and accounting records for accuracy and reliability
  • Perform review of means, techniques, or methods of safeguarding assets
  • Perform review of system applied by the bank in evaluating its capital vs estimated risk
  • Perform evaluation of the economy and operational efficiency
  • Perform test on both the functioning of specific internal control procedures and transactions
  • Perform review on established systems for ensuring codes of conduct, compliance with regulatory and legal requirements, and the implementation of procedures and policies
  • Perform special investigations; and carry out tests on the timeliness and reliability of the regulatory reporting.
  • Undertaking internal audits to ensure the company meets its financial, operational and compliance objectives
  • Supporting the development of an assurance planning reporting process
  • Reporting on control deficiencies to management and making recommendations to mitigate risk and add value
  • Challenging current processes across the company and identify opportunities for refinement
  • Engaging remediation of identified issues through follow-up
  • Playing an active role in the maintenance and review of policies and procedures, including ensuring they are up to date with all legislation and best practices
  • Communicating with a variety of stakeholders across the company.
  • Any Other Activity that ay protect the integrity of this banks policies, procedures, processes and controls.
  • Any other Activity as may be assigned by this MD / CEO.

Job Position: Teller

Job Location: Lagos

Job Purpose

  • To direct and oversee the companies banking operations function relating to customers deposit and withdrawals, you are also to assist customers by answering questions, processing transactions, and assisting them with other bank business while also handling many of the bank’s clerical and administrative duties.

Key Job Responsibilities / Duties

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Informing customers about bank products and services.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Maintaining and balancing cash drawers and reconciling discrepancies.
  • Packaging cash to be stored in the banks vault.
  • Keeping a clean, organized work area and a professional appearance.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.
  • Electronically record every transaction during working hours.

Requirements

  • Bachelor’s Degree in a relevant field may be preferred.
  • Cash handling experience and on-the-job training may be required.
  • Ability to pass a background check.
  • Exceptional time management, communication, and customer service skills.
  • Basic math and computer skills.
  • High level of accountability, efficiency, and accuracy.
  • Strong sales skills are a plus.
  • Professional appearance and courteous manner.
  • Candidate must live in Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.

Job Position: Recovery Officer

Job Location: Lagos

Job Purpose

  • The role would require you as the Recovery Officer to be responsible for collecting bad debt including written-off loans and loans overdue and other acceptable common practices aligned with legal framework requirement.
  • Effective and consistent formulation and execution of Collections and Recovery strategies for improving performance, delivering the best result based on individual account circumstances while maintaining customer relationship.
  • Proactive and ongoing monitoring and management of loan portfolio to minimize bad debt provisions/losses.
  • Providing collections and Recovery expertise and knowledge for annual, quarterly and monthly forecasts.
  • Meeting with delinquent customers (if needed) and making appropriate decisions to prevent cases from further deterioration.
  • Demonstrating the ability to take on role specific requirements as outlined by management.
  • Applying appropriate recovery measures in dealing with defaulting customers to ensure that all NPLs are dully attended to Propose and implement strict internal controls over procedures, audit recommendations and regulatory requirements to safeguard the company from potential losses.
  • Liason with call center team for minimization of overdue cases, improving contact ability.
  • Ensuring that reminders are sent to overdue customers before due date by coordinating working with the credit team.
  • Monitoring and controlling all overdue cases and ensuring that these are followed up for release / renewal / auction as the case may be and co-coordinating action within the Legal provisioning.
  • Understanding the banks system/software for better monitoring and resolution of overdue cases.
  • Ensuring that all legal notices, Auction notices are timely issued to borrowers by co-ordaining with team.
  • Liaison with legal team of both the products for all recovery related matters (Legal notices, replies, auction etc.)
  • Timely Interest servicing and Renewal for Overdraft accounts.
  • Set out the detail actions and target of loan write off recoveries down to all the concerned client service officers;
  • Identify and assess a recovery likelihood of loan write off clients, rating Low, Medium, or High;
  • Coordinate with account officers to identify loan write off clients and classify them into four different categories according to combination of their willingness to pay and capacity to pay.
  • Work closely with Unit Heads (UH) and account Officer (AO) to execute recovery techniques and strategies including, loan write off mapping, regular home visit and chasing, and collecting;
  • Try to get all the loan write off clients to have commitments with us, and to get them to follow their promise;
  • Seek ways to continuously improve performance and productivity on the job;
  • Work closely with the Head of Credit, to identify root cause of loan delinquency, operational weaknesses and recommend changes to improve the quality of the portfolio.

Requirement

  • Candidate MUST live in Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.

Job Position: Head of Business

Job Location: Lagos

Job Purpose

  • This role would require a hunger to chase and close new business from cold calls and inbound warm leads.
  • You are expected to be ambitious to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
  • The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

  • Contacting potential clients to establish rapport and arrange meetings.
  • Planning and overseeing new marketing initiatives.
  • Researching organizations and individuals to find new opportunities.
  • Increasing the value of current customers while attracting new ones.
  • Developing quotes and proposals for clients.
  • Developing goals for the development team and business growth and ensuring they are met.
  • Training personnel and helping team members develop their skills.
  • Develop a growth strategy focused both on financial gain and customer satisfaction
  • Conduct research to identify new markets and customer needs
  • Arrange business meetings with prospective clients.
  • Identify new business opportunities – including new markets, growth areas, trends, customers, products and services.
  • Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
  • Think strategically – seeing the bigger picture and setting aims and objectives in order to develop and improve the business
  • Work strategically – carrying out necessary planning in order to implement operational changes
  • Have a good understanding of the businesses’ products or services and be able to advise others about them.
  • Effective and consistent formulation and execution of Collections and Recovery strategies for improving performance, delivering the best result based on individual account circumstances while maintaining customer relationship.
  • Proactive and ongoing monitoring and management of loan portfolio to minimize bad debt provisions/losses.
  • Providing collections and Recovery expertise and knowledge for annual, quarterly and monthly forecasts.
  • Meeting with delinquent customers (if needed) and making appropriate decisions to prevent cases from further deterioration.
  • Demonstrating the ability to take on role specific requirements as outlined by management.
  • Applying appropriate recovery measures in dealing with defaulting customers to ensure that all NPLs are dully attended to Propose and implement strict internal controls over procedures, audit recommendations and regulatory requirements to safeguard the company from potential losses.
  • Liaison with call center team for minimization of overdue cases, improving contact ability.
  • Ensuring that reminders are sent to overdue customers before due date by coordinating working with the credit team.
  • Monitoring and controlling all overdue cases and ensuring that these are followed up for release / renewal / auction as the case may be and co-coordinating action within the Legal provisioning.
  • Understanding the banks system/software for better monitoring and resolution of overdue cases.
  • Liaison with legal team of both the products for all recovery related matters (Legal notices, replies, auction etc.)
  • Timely Interest servicing and Renewal for Overdraft accounts.
  • Set out the detail actions and target of loan write off recoveries down to all the concerned client service officers;
  • Seek ways to continuously improve performance and productivity on the job;
  • Work closely with the Head of Credit, to identify root cause of loan delinquency, operational weaknesses and recommend changes to improve the quality of the portfolio.

Requirements

  • Candidates should possess relevant qualifications
  • Candidate MUST live in Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.

Method of Application
Interested and qualified candidates should forward their CV to: career@rigomfb.com using the position as the subject of the mail.

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